Catch Surf Odysea Log 9'0 x 24 x 3 ½ Surfboard - Blue

Catch Surf Limited Warranty

All new Catch Surf® boards are warranted to be free of manufacturing and materials defects for thirty (30) days from the date of purchase, subject to the full terms and conditions of the warranty below. All claims of any manufacturing or materials defect must be made within thirty (30) days directly to Catch Surf or to the retail store where the board was purchased, together with proof of purchase, using the procedure under the heading “Warranty Resolution” below.

If it is determined upon inspection by Catch Surf that a manufacturing defect is present, then Catch Surf will repair the board or replace the board with like merchandise at its sole discretion.

No monetary refunds or exchanges for any product other than a Catch Surf board will be made.

Any Catch Surf boards used for commercial purposes, such as rentals, surf schools and camps, are not warranted for any period of time.

The installation of any third party parts and/or accessories, such as fins, grips and/or mounts, on the Catch Surf board voids the limited warranty. Drilling or cutting into, and/or affixing objects to, the Catch Surf board also voids the warranty.

Although Catch Surf boards are made with the finest materials and manufactured to the highest standards in the industry, because of the nature of surfing, Catch Surfboard Co. cannot warrant against damage to or breakage of a board caused or incurred during its use, even if such damage falls within the thirty (30) day limited warranty period.

Damage to any Catch Surf board resulting from wear and tear, misuse, exposure to the sun, heat or elements, or simply caused by the demands of the board when in use, including but not limited to boards that are wrecked, snapped, punctured, scraped, broken, crushed, compressed, dented, and fins or straps that are broken or damaged, or any other damage or breakage of any kind that is not caused by a manufacturing or materials defect, is not covered at any time.

Due to nature of materials used in the construction of soft surfboards in general, there will be some water absorption, which is normal and not a defect. This water typically drains after each use.

Catch Surf boards are manufactured to last for many years with proper care in accordance with our CARE AND HANDLING GUIDE. Any board that has not been cared for and handled in accordance with our CARE AND HANDLING GUIDE is not covered by this limited warranty.

WARRANTY RESOLUTION

If your board suffers from a manufacturing or workmanship defect and is under warranty, please contact us at (949) 218-0428 or info@catchsurf.com. When emailing, please include detailed explanation of issue, include production number (located on rail at/near tail or on bottom at/near tail) and clear digital photos of entire top side of board, entire bottom side of board and of any specific area(s) of concern.

Catch Surfboard Co. reserves the right to make final determination of the warranty status in its sole discretion. If a defect exists, Catch Surfboard Co. will choose, in its sole discretion, whether to (1) repair the product at no charge, (2) exchange the product with a product that is functionally equivalent to the original product or (3) refund the purchase price of the product. Catch Surfboard Co. will repair or replace the product as described above and return the product to the customer free of charge within one week or as soon thereafter as is possible.

A replacement or repaired product assumes the remaining warranty of the original product, except that the number of whole days between the customer notifying Catch Surfboard Co. of a defect and the customer receiving a repaired or replacement product will not count against the duration of the warranty. When a product is exchanged, any replacement item becomes the customer's property and the replaced item becomes Catch Surfboard Co.'s property. When a refund is given, the product becomes Catch Surfboard Co.'s property.

Qualified boards must be returned to Catch Surfboard Co. at the customer's expense to the address below, accompanied by the original receipt for the sale of the product, clearly showing the date of purchase.

Catch Surfboard Co.
ATTN: Warranty Department
201 Calle Pintoresco
San Clemente, CA 92672
(949) 218-0428

SAFETY PRECAUTIONS

A Catch Surf board is not intended to be used as a floatation, safety or life saving device. Do not use Catch Surf boards if you are not a good swimmer or in any waters in which you are unable to safely swim, including where dangerous rip tides or currents may be present, and do not paddle or surf alone. Adult supervision and caution is strongly recommended for use of a Catch Surf board by any persons under the age of eighteen (18) years. Always use caution when using a Catch Surf board by inspecting for rocks, reefs and other dangerous areas nearby.

Always maintain a safe distance from other surfers, boats and vessels while using a Catch Surf board. Catch Surf boards are not intended for sledding or sliding on any surfaces other than water. Catch Surf boards are not intended to be used as a pool floatation device. Keep product away from open flames.

The use of a life jacket when operating or riding a Catch Surf board is recommended in all circumstances and it is required by law in many circumstances. State or local agencies may impose additional rules and regulations where the Catch Surf board is operated.

Learn more about the risks and full terms and conditions of the Limited Warranty HERE.